Last Updated: September 18, 2026

At Bold Apparel, we work to make sure your order is processed and delivered as smoothly as possible. This Shipping Policy explains how we process orders, shipping timeframes, delivery, address changes, and issues involving delayed, damaged, or undelivered packages.

1. Shipping Availability

Bold Apparel currently ships orders to eligible addresses within the United States.

Shipping availability may vary depending on the product, destination, and other circumstances.

Available shipping options and applicable shipping charges will be displayed during checkout.

2. Free Shipping

Bold Apparel currently offers free shipping on orders over $100, unless otherwise stated on the website or during a promotional offer.

Orders below the applicable free-shipping threshold may be subject to shipping charges, which will be displayed during checkout before you complete your purchase.

Promotional offers may have different shipping terms or minimum order requirements.

3. Order Processing

We make reasonable efforts to process orders as quickly as possible.

Orders are generally processed after successful payment confirmation.

Order processing time is separate from shipping transit time.

Processing may take additional time during:

• Weekends
• Holidays
• Major sales or promotional periods
• New product launches
• Unexpected increases in order volume
• Other circumstances outside our reasonable control

Once your order has been shipped, you may receive shipping or tracking information when tracking is available.

4. Shipping and Delivery Times

Estimated delivery times may vary depending on:

• Your shipping address
• Shipping method selected
• Carrier availability
• Product availability
• Order processing time
• Weather conditions
• Holidays
• Peak shipping periods
• Other circumstances outside our reasonable control

Any delivery timeframe shown on our website or at checkout is an estimated timeframe and not a guaranteed delivery date, unless specifically stated otherwise.

Please allow additional time during holidays, major promotional events, and periods of unusually high shipping volume.

5. Shipping Charges

Applicable shipping charges are calculated and displayed during checkout based on the order, shipping destination, available shipping method, and applicable promotions.

If your order qualifies for free shipping, the applicable shipping charge will be removed or discounted according to the terms of the offer.

6. Order Tracking

When tracking information is available, it may be provided to you through your order confirmation, shipping notification, customer account, or other communication.

Once a package has been handed over to the shipping carrier, tracking information and delivery updates are generally controlled by the carrier.

Tracking information may take some time to become active after the package has been shipped.

7. Incorrect or Incomplete Shipping Address

Please carefully review your shipping information before completing your order.

You are responsible for providing an accurate and complete delivery address, including:

• Full name
• Street address
• Apartment, suite, or unit number, when applicable
• City
• State
• ZIP code
• Correct contact information

If an incorrect or incomplete address is provided, delivery may be delayed or the package may be returned to us.

If you realize that you entered an incorrect shipping address, please contact us immediately at: boldapparel@gmail.com

We will make reasonable efforts to update the address before the order ships, but we cannot guarantee that changes will be possible once order processing or shipment has begun.

8. Returned Packages Due to Incorrect Address

If a package is returned to Bold Apparel because of an incorrect, incomplete, or undeliverable address provided by the customer, additional shipping charges may apply if the order needs to be shipped again.

Original shipping charges, where applicable, may not be refundable.

We will work with you to determine the available options once the package is returned to us.

9. Delayed Packages

Although we work to provide reliable shipping, delivery delays can occasionally occur.

A package may be delayed because of:

• Carrier delays
• Weather
• Holidays
• High shipping volume
• Transportation disruptions
• Address problems
• Operational issues
• Customs or governmental delays, where applicable
• Other circumstances beyond our reasonable control

If tracking information shows that your package is still moving through the carrier’s network, please allow additional time for delivery.

If your package appears to be significantly delayed, please contact us at boldapparel@gmail.com and provide your order number.

10. Lost Packages

If your package appears to be lost during transit, please contact us at boldapparel@gmail.com with your order number and tracking information.

We may need to work with the applicable shipping carrier to investigate the shipment.

Depending on the circumstances, the carrier may require a claim or investigation before a resolution can be determined.

We will make reasonable efforts to assist you with the process.

11. Delivered but Not Received

If the carrier’s tracking information shows that your package was delivered but you cannot locate it, please first:

• Check around your delivery location
• Check with household members or neighbors
• Check for carrier delivery photographs or delivery notes, if available
• Contact the shipping carrier directly

If you still cannot locate the package, contact us at boldapparel@gmail.com and provide your order number.

We will review the available information and determine the appropriate next steps.

12. Damaged Packages

Please inspect your package when it arrives.

If your order appears to have been damaged during shipping, please contact us as soon as possible at: boldapparel@gmail.com

Please provide:

• Your order number
• A description of the damage
• Photos of the damaged product
• Photos of the shipping package and packaging, if available

This information may be required to investigate a shipping-related claim and determine the appropriate resolution.

13. Missing or Incorrect Items

If your package arrives and an item is missing or you received an item different from what you ordered, please contact us as soon as possible.

Please include:

• Your order number
• The item you ordered
• The item you received, if applicable
• Photos of the package and product when requested

We will review the issue and, where appropriate, arrange a replacement, exchange, refund, or other suitable resolution.

14. Multiple Items in One Order

Depending on product availability and fulfillment requirements, items from the same order may occasionally be shipped separately.

If your order arrives in multiple shipments, you may receive separate tracking information.

You should wait until all expected shipments have arrived before reporting an order as incomplete, unless tracking indicates that an item is missing or there is another issue requiring immediate attention.

15. Shipping Restrictions

Certain products or destinations may be subject to shipping restrictions.

If we are unable to ship an order to the address provided, we may contact you to determine whether an alternative delivery option is available.

If an order cannot be fulfilled because shipping to the destination is unavailable, we may cancel the affected order and issue an applicable refund.

16. Order Cancellation Before Shipment

If you need to cancel an order, contact us as soon as possible at: boldapparel@gmail.com

We will make reasonable efforts to accommodate cancellation requests received before an order enters processing or shipment.

However, cancellation is not guaranteed once an order has been processed, packed, or shipped.

If the order has already shipped, you may need to follow the return procedure described in our Refund & Returns Policy.

17. Changes to Shipping Information

Shipping information cannot always be changed after an order has been placed.

If you need to change your delivery address, contact us immediately at boldapparel@gmail.com.

We will make reasonable efforts to assist, but we cannot guarantee that an address change will be possible once the order has entered processing or has been handed to the shipping carrier.

18. Shipping During Holidays and Promotions

Shipping and processing times may be longer during:

• Major holidays
• Black Friday
• Cyber Monday
• Christmas and New Year periods
• Major promotional campaigns
• Product launches
• Other periods of unusually high order volume

We recommend placing orders early during these periods if you need them by a specific date.

19. Delivery Estimates Are Not Guaranteed

Any shipping or delivery timeframe displayed on our website is an estimate unless expressly stated otherwise.

Bold Apparel is not responsible for carrier delays or other delivery delays caused by circumstances outside our reasonable control.

A delayed delivery does not automatically qualify an order for a refund of shipping charges or cancellation.

Any refund or replacement related to a delayed, lost, or damaged shipment will be handled according to the circumstances of the individual order and our applicable policies.

20. Shipping and Returns

Shipping-related issues do not replace the requirements of our Refund & Returns Policy.

If you need to return an item after delivery, please review our Refund & Returns Policy for eligibility requirements, return timeframes, and return shipping responsibilities.

21. Contact Us

If you have questions about shipping, delivery, tracking, delayed packages, damaged packages, or your order, please contact us:

Bold Apparel

Website: https://boldapparel.biz/

Email: boldapparel@gmail.com

When contacting us about an order, please include your order number whenever possible so we can assist you more efficiently.

22. Changes to This Shipping Policy

We may update this Shipping Policy from time to time to reflect changes in our shipping procedures, carriers, delivery services, business operations, or applicable requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

We recommend reviewing this page periodically for the latest information.

Thank You for Shopping with Bold Apparel

We appreciate your business and are committed to providing a smooth shopping and delivery experience. If you experience any issue with your shipment, please contact us at boldapparel@gmail.com, and we will do our best to assist you.