Last Updated: September 18, 2026

At Bold Apparel, we want you to feel confident when shopping with us. If your purchase isn’t the right fit or you received an item with an issue, we’re here to help.

Please review the following policy before requesting a return or exchange.

1. 30-Day Return & Exchange Window

We accept eligible returns and exchanges within 30 days of the date your order is delivered.

To be eligible for a return or exchange, the item must:

• Be unworn and unused
• Be in its original condition
• Have all original tags and labels attached
• Be returned in its original packaging, when applicable
• Not show signs of washing, wearing, staining, damage, or alteration
• Be accompanied by your order confirmation, receipt, or other valid proof of purchase

Items that do not meet these conditions may not be eligible for a return or exchange.

2. How to Request a Return or Exchange

Please contact Bold Apparel before sending any item back.

To request a return or exchange, please contact us with:

• Your full name
• Order number
• Item(s) you would like to return or exchange
• Reason for the return or exchange
• Photos, if the item is damaged, defective, or incorrect

After reviewing your request, we will provide you with the return instructions if your request is approved.

Please do not send items back without receiving return instructions from us first. Unauthorized returns may not be accepted or may be returned to the sender.

3. Returns for Change of Mind

If you simply change your mind about a purchase, ordered the wrong size, or no longer want the item, you may request a return within the 30-day return period, provided the item meets all eligibility requirements.

Unless the item is defective, damaged, or incorrectly shipped, the customer is responsible for return shipping costs.

Original shipping charges are generally non-refundable unless the return is due to an error on our part or the item arrived damaged or defective.

4. Size Exchanges

We understand that finding the right T-shirt size can sometimes be difficult.

If you need a different size, you may request an exchange within 30 days of delivery, subject to availability.

The item must be unworn, unwashed, undamaged, and have its original tags attached.

If the requested replacement size is unavailable, we may offer another available option or process the return according to this policy.

5. Damaged, Defective, or Incorrect Items

Please inspect your order as soon as you receive it.

If you receive:

• A damaged item
• A defective item
• The wrong product
• The wrong size or color due to an error on our part
• An item that is materially different from what you ordered

please contact us as soon as possible after delivery.

Include your order number and clear photos of the item and packaging when contacting us. We will review the issue and, when appropriate, provide a replacement, exchange, refund, or other suitable resolution.

Please do not return a damaged or incorrect item before contacting us.

6. Items That Cannot Be Returned

For health, hygiene, quality-control, or other practical reasons, certain items may not be eligible for return.

Returns may not be accepted for:

• Items that have been worn or washed
• Items with missing, removed, or damaged tags
• Items that have been stained, damaged, altered, or otherwise used
• Items returned after the 30-day return period
• Gift cards, where applicable
• Final-sale or clearance items, where clearly identified as non-returnable
• Customized or personalized products, where applicable

If a product has specific return restrictions, those restrictions will be stated on the applicable product page or at checkout.

7. Sale and Clearance Items

Unless otherwise stated on the product page, sale, clearance, or final-sale items may not be eligible for return or exchange.

Any applicable restrictions will be clearly communicated before purchase.

8. Refunds

Once we receive your returned item, we will inspect it to determine whether it meets the requirements of this policy.

If your return is approved, your refund will be issued to the original payment method used for the purchase.

After we initiate the refund, the time it takes for the funds to appear in your account may vary depending on your bank, credit card issuer, payment provider, or other financial institution.

Please allow reasonable processing time after the refund has been issued.

9. Partial Refunds

In certain situations, only a partial refund may be issued, including when:

• An item is returned in a condition that is not consistent with the original condition
• The item is missing original components, tags, or packaging
• The item shows signs of use, washing, wear, or damage that is not attributable to a manufacturing defect

Any applicable deduction will be communicated to you during the return review process.

10. Return Shipping Costs

For returns due to a change of mind, incorrect size selection, or other customer preference, the customer is generally responsible for return shipping costs.

If the return is due to an error on our part, such as receiving the wrong item or receiving an item that arrived damaged or defective, we will work with you to determine the appropriate return or replacement arrangement.

11. Lost or Damaged Returns

Customers are responsible for ensuring that returned packages are properly packaged and shipped to the return address provided by Bold Apparel.

We recommend using a shipping service that provides tracking and retaining your shipping receipt until your return has been processed.

Bold Apparel is not responsible for return packages that are lost or damaged while being shipped back to us when the customer arranged the return shipment.

12. Order Cancellations

We aim to process orders as quickly as possible.

If you need to cancel or change an order, please contact us as soon as possible after placing the order. We will do our best to accommodate your request, but an order may not be cancellable once it has entered processing, been packed, or shipped.

If your order has already shipped, you may need to follow the return procedure described in this policy.

13. Exchanges

Approved exchanges are subject to product availability.

If the requested replacement item, size, or color is unavailable, we may offer an alternative solution or process the return according to this policy.

A new order may be required in some circumstances.

14. Refunds for Undeliverable or Returned Packages

If a package is returned to us because of an incorrect or incomplete shipping address provided by the customer, refusal of delivery, or repeated unsuccessful delivery attempts, please contact us so we can determine the available options.

Additional shipping charges may apply if the package needs to be reshipped.

15. Return Approval

Submitting a return request does not automatically guarantee approval.

All returned items are subject to inspection. Bold Apparel reserves the right to decline a return or exchange if the item does not meet the eligibility requirements described in this policy.

16. How to Contact Us

For questions about returns, exchanges, refunds, damaged products, or other order issues, please contact our customer support team:

Bold Apparel
Email: boldapparel@gmail.com
Website: https://boldapparel.biz/

When contacting us, please include your order number so we can assist you as quickly as possible.

17. Policy Updates

Bold Apparel may update or modify this Refund & Returns Policy from time to time to reflect changes to our business, products, services, or applicable requirements.

The latest version will always be posted on this page with the updated date shown above.

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Our Commitment

We want your Bold Apparel experience to be simple and hassle-free. If something isn’t right with your order, please reach out to us and give us the opportunity to make it right.